Entering Multiple Addresses
ShowMe WorldCare End User Manual
Entering Multiple Addresses
In ShowMe WorldCare, entry of multiple addresses is similar to entry of multiple identities.
The ONLY time users should make address changes directly on the Person record or on the Person tab of the condition record is when a correction (such as to fix a typo needs to be made) and the changes needs to apply system wide. If there is a multiple address or a new address, the multiple addresses pop-up must be used.
- Typing the address into the main fields will change that address system wide. If a person had a condition in the past while living at another address, the address on that condition should not be changed as it reflected the person’s jurisdiction at the time.
- If the multiple address option is used, any older records will retain the correct address/jurisdiction that were in effect at the time of that condition while any new conditions will reflect the current address/jurisdiction.
If a new address is entered, the system may ask if the address is a correction or a new version.
- If making a correction to the same address, indicate that it is a correction.
- Example: Fixing the spelling of the street name from Capital Ave to Capitol Ave.
- Corrections change the address on ALL records for that person which list that address.
- If you are changing to an entirely different address, indicate that it is a new version.
- Example: Updating from an older address at 123 Main St to a new address at 967 Broadway St.
- Indicating that an address is a new version will only update the address on current records and will not change the address on any older conditions the person might have.
In this example, the patient’s address was initially entered as 930 Wildwood Drive, Jefferson City, MO.
During the investigation, the investigator learns that the patient, who is a child, resides 75% of the time with one parent at this address but 25% of the time with a grandparent who lives next door at 920 Wildwood Drive. Thus, both addresses need to be on the record.
To access the multiple address option, click on the drill-down button next to the Zip code field on the Person tab of a Condition record.
In the prior screenshot, the table at the top of the pop-up shows that 930 Wildwood is the only address currently on file. To add 920 Wildwood, click New at the bottom of the pop-up and fill in the appropriate information.
The investigator decides to select the 930 address and update the address type to Residence Address (Primary Residence / Home) so that the patient’s living situation is clearer.
If the patient had moved instead of having multiple current addresses, the investigator should fill in the From Date and To Date fields, as appropriate. This will ensure that the correct address is used on the correct records on any past versus current records.
Version History (Address History)
To view a person’s address history, click on the version history icon in the icon tray near the top of the screen.
Version History Icon:
The pop-up window will display the current primary addresses. To view any multiple current addresses, drill-down to the Multiple Addresses pop-up by clicking the button to the right of the Zip field (explained in prior sections of this manual).
