Find answers to frequently asked questions about Home and Community-Based services, including who is eligible to be a caregiver and how you can use program services.
In most cases, no. Other resources, such as Non-Emergency Medical Transportation (NEMT) that can be utilized for transportation to medical appointments. There are some exceptions that will be addressed on a case-by-case basis.
Yes, but the help you get will depend on who lives in your home and what they are able to do. Usually, your plan won't include cleaning rooms such as the kitchen or living room that everyone uses. That's because someone in the house could reasonably do those chores if capable of doing so.
Yes, in most cases. HCBS is designed to help with things you need but are not currently getting support for. It won't replace the help you're already receiving.
Taking care of pets, even service animals, is not permitted in the HCBS program. HCBS is focused on your health and well-being, not on animal care.
No. HCBS helps people stay in their homes and be a part of their community. It gives them the support they need to live independently and join in community activities. This means they can participate in things like going to events, volunteering, or simply spending time with friends and family in their neighborhood. HCBS aims to help people be more included and feel like they belong.
Yes, all caregivers must pass a background check.
Submit a referral by services using the online portal. You may also call HCBS Intake and PCCP at 866-355-3505.
Call HCBS Intake and PCCP at 866-355-3505, or submit a request through the online portal.
When you need medical care at home, there are two main types:
- Home Health: This is when a doctor orders care for a sudden illness or injury, for instance, after surgery. It's short-term and paid for by Medicare or private health insurance. Think of it as temporary help to get better.
- Home and Community-Based Services (HCBS): This program provides longer-term, hands-on help for older adults and people with disabilities who need ongoing assistance with daily tasks like bathing or getting dressed. The goal of HCBS is to help people stay in their homes and communities as much as possible. This program is funded by Medicaid and continues as long as the person meets program requirements.
It depends on the program you are enrolled in.
- Consumer Directed Services (CDS): You can hire anyone except a legal spouse or guardian to be your caregiver.
- Agency Model In Home (IHS): The caregiver cannot be an immediate family member
- Structured Family Caregiving Waiver (SFCW): [NEEDS TEXT]
Contact Family Support Division (FSD) by visiting their website: Welcome to myDSS | mydss.mo.gov.
Contact Family Support Division (FSD) by visiting their website: Welcome to myDSS | mydss.mo.gov.