Home and Community Based Services Manual
1.00 Introduction
Department of Health and Senior Services’ (DHSS) Vision
Optimal health and safety for all Missourians, in all communities, for life.
DHSS Mission
To promote health and safety through prevention, collaboration, education, innovation, and response.
Division of Senior and Disability Services’ (DSDS) Vision
Missourians regardless of their age or abilities can live their optimal life.
DSDS Mission
To protect, support, and empower seniors and individuals with disabilities through assessment and connection to community resources to age with dignity.
Role
DSDS is the designated state agency, carrying out mandates of the state, regarding programs and services for seniors and individuals with disabilities.
DSDS is responsible for the administration and operation of the Medicaid Funded Home and Community Based Services [Needs Link] (HCBS) programs. HCBS provides services that meet the unmet needs of individuals with disabilities allowing them to remain in their least restrictive environment. HCBS DSDS staff and/or its designee process initial referrals, assessments, reassessments, person centered care plans (PCCP), and PCCP maintenance services for the HCBS program.
DSDS investigates reports of abuse, neglect, and financial exploitation, provides crisis intervention, and Adult Protective Services for eligible adults. The Central Registry Unit (CRU) operates the state’s toll-free hotline for reporting alleged abuse, neglect, or financial exploitation of adults with disabilities and seniors aged 60 and above. CRU also registers complaints against hospitals, licensed long-term care facilities, and home-health agencies.