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Frequently Asked Questions

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Contact
Contact Info

Phone
573-526-5686

HEU Call Center Hours
9:00 am - 3:30 pm

Email
cnaregistry@health.mo.gov
Address

Missouri Department of Health and Senior Services
Health Education Unit
PO Box 570
Jefferson City MO 65102

TMU Login, CNA Renewals, & Challenges

If you are needing assistance, feel free to email the Health Education Unit at cnaregistry@health.mo.gov.
Include your name, question or concern, and if you are already certified in Missouri, include either your Social Security Number or Certification Number.
We can also be reached via phone at 573-526-5686 between 9am and 3:30pm Monday-Friday.

 

CNA Program Information

If you are needing assistance, feel free to email the Health Education Unit at cnaregistry@health.mo.gov.
Include your name, question or concern, and if you are already certified in Missouri, include either your Social Security Number or Certification Number.
We can also be reached via phone at 573-526-5686 between 9am and 3:30pm Monday-Friday.

CNA Testing Questions

If you are needing assistance, feel free to email the Health Education Unit at cnaregistry@health.mo.gov.
Include your name, question or concern, and if you are already certified in Missouri, include either your Social Security Number or Certification Number.
We can also be reached via phone at 573-526-5686 between 9am and 3:30pm Monday-Friday.

General CNA Questions

If you are needing assistance, feel free to email the Health Education Unit at cnaregistry@health.mo.gov.
Include your name, question or concern, and if you are already certified in Missouri, include either your Social Security Number or Certification Number.
We can also be reached via phone at 573-526-5686 between 9am and 3:30pm Monday-Friday.

CMT and L1MA Questions

If you are needing assistance, feel free to email the Health Education Unit at cnaregistry@health.mo.gov.
Include your name, question or concern, and if you are already certified in Missouri, include either your Social Security Number or Certification Number.
We can also be reached via phone at 573-526-5686 between 9am and 3:30pm Monday-Friday.

CNA/CMT Instructor Questions

A List of Approved Certifying Agencies can be found here: DHSS Approved Certifying Agencies [BROKEN LINK]

How do I become a CNA Examiner?
Contact Headmaster D&S on How to Become a Test Observer at 1-800-393-8664

If you are needing assistance, feel free to email the Health Education Unit at cnaregistry@health.mo.gov.
Include your name, question or concern, and if you are already certified in Missouri, include either your Social Security Number or Certification Number.
We can also be reached via phone at 573-526-5686 between 9am and 3:30pm Monday-Friday.