Contact
State Office of Long-Term Care Ombudsman Program
Missouri Department of Health and Senior Services
PO Box 570
Jefferson City, MO 65102-0570
Phone: (800) 309-3282
Email: LTCOmbudsman@health.mo.gov
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Resources (Ombudsman Program)
Available for Print
To order the below materials call 800-309-3282 or email us at LTCOmbudsman@health.mo.gov.
An Advocate Can Help
Be a Veteran's Advocate
Residents’ Rights - Large Poster
Residents’ Rights - Small Poster
Helping People, Changing Lives.
Online Only
These publications are available for download only.
Medicare and Medicaid Poster
Residents Rights for Long-Term Care in Missouri Fact Sheet
Transfer Discharge Tip Sheet - Certified
TransferDischarge Tip Sheet – State Licensed
Transfer Discharge Hearing Request
External Resources
Guardianship Information
Financial Information
Preventing Elder Financial Abuse: Guide for families and friends of people living in nursing homes and assisted living communities
Protecting Your Investments - What You Should Know
Money Smart for Older Adults Resource Guide
Know Your Rights: Caregivers and Nursing Home Debt
Managing Someone Else's Money
Help for Agents Under a Power of Attorney
Help for Court-appointed Guardians of Property and Conservators
Help for Representative Payees and VA Fiduciaries
Help for Trustees Under a Revocable Living Trust
Choosing a Long-Term Care Home
Consumer Guide to Living in a Nursing Home: Medicare
Consumer Guide to Choosing a Nursing Home: Medicare
Show Me Long-Term Care
Official U.S. Government Medicare Site (click on Find Care Providers)
Additional Long-Term Care Resources
Strengthening Resident Councils
25 Common Nursing Home Problems and How to Resolve Them